The Fame Lee® (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect when you visit thefamelee.ca or place an order, how we use it, and the choices you have. By using this site, you agree to the terms of this policy.
1. Information we collect
We collect only what we need to process your order and operate the store:
- Order & contact details — name, shipping and billing address, email, phone number.
- Payment information — handled directly by Stripe. We do not store full card numbers on our servers.
- Site usage — basic analytics such as pages visited, device/browser, referrer, and IP address.
- Communications — messages you send to us by email or the contact form.
2. How we use it
- To process and ship your orders.
- To respond to your questions and provide customer support.
- To prevent fraud and secure the site.
- To improve our products, site, and service.
- To send order confirmations and, only if you opt in, marketing emails.
3. Sharing
We share personal data only with the service providers required to run the business:
- Stripe — payment processing.
- Shipping carriers — to deliver your order.
- Hosting & analytics providers — to operate the site.
We do not sell your personal information.
4. Cookies
We use cookies and similar technologies for essential site functions (cart, checkout, login) and basic analytics. You can disable non-essential cookies in your browser settings; some features may not work as a result.
5. Your rights
Subject to Canadian privacy law (PIPEDA) and provincial equivalents, you have the right to access the personal information we hold about you, to request corrections, and to ask that we delete it. Email info@famelee.ai with the subject “Privacy Request” and we will respond within 30 days.
6. Data retention
We keep order records for as long as required by Canadian tax and consumer-protection law (typically seven years). Marketing-list emails are kept until you unsubscribe.
7. Security
The site runs over HTTPS, payments are processed by Stripe, and access to customer records is restricted. No online service can guarantee absolute security, but we take reasonable steps to protect your data.
8. Children
The site is not directed to anyone under 13. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top will reflect any changes. Material changes will be announced on the homepage or by email.
10. Contact
Questions or requests: info@famelee.ai — Toronto, Canada.